> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.hoppyapps.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # πŸš— How to configure Appointment Booking service for rentals Rentals in **Hoppy Appointments** use **Multiday Booking**. This lets customers reserve an item, space, or property for a range of dates β€” like a camera kit, event venue, vacation home, car, or tool library. Instead of picking a single time slot, the customer chooses a **start date** and an **end date**. The app handles the rest: counting days or nights, applying your pricing rules, and blocking the rental period on your calendar. This guide walks you through setting up a rental service from start to finish. --- # **⚠️ Before You Begin** Before creating a rental service, make sure you have: * The **Hoppy Appointments** app installed on your Shopify store * A Shopify product to connect to the rental * A clear idea of how you want to price the rental: * Per day or per night? * Flat rate or multiplied by the number of days? πŸ’‘ The booking type is set when the service is created and **cannot be changed later**. If you are unsure whether multiday is right for your rental, see **Appointment Bookings β€” Types of Bookings Explained** first. --- # **πŸ› οΈ Step 1 β€” Create a Rental Service** 1. Open the **Hoppy Appointments** app 2. Go to **Services** 3. Click **New Service** 4. On the **Pick a service type** page, select **Multiday booking** 5. Click **Create service** You’ll be taken to the service editor. The booking type is already set to multiday, which is the right type for rentals. --- # **πŸ› οΈ Step 2 β€” Configure the Booking Page** Start in the **General** tab. 1. Enter a **Service name** and **Service description** that explain what is being rented 2. Connect the service to a Shopify product 3. Set a **Meeting location** if needed: * **In person / At location** for pickups or property addresses * **Custom** for pickup instructions or delivery notes * **None** if the location is handled separately 4. Add any custom contact questions you need, such as: * Driver’s license number * Number of guests * Delivery address * Special requests These questions appear after the customer selects their rental dates. --- # **πŸ› οΈ Step 3 β€” Configure Rental Pricing** Still in the **General** tab, find the **Multiday settings** card. These two settings control how your rental is priced and counted. --- ## **πŸ“… Day or Night Booking** Choose how the date range is counted: * **Day booking** β€” a rental from the 10th to the 11th counts as **2 days** * **Night booking** β€” a rental from the 10th to the 11th counts as **1 night** Use **Day booking** for equipment rentals, tool libraries, venue hire, or anything counted by the calendar day. Use **Night booking** for vacation rentals, hotel rooms, campervans, or anything counted by overnight stays. ### **Example** A customer books a camera kit from Monday to Wednesday: * With **Day booking** β†’ 3 days charged * With **Night booking** β†’ 2 nights charged --- ## **πŸ’° Fixed Quantity** This controls whether the product price is multiplied by the number of days or nights. * **Enabled** β†’ the customer pays a flat price no matter how long they rent. Use this for flat-rate rentals like "Weekend venue hire" or "3-day festival pass." * **Disabled** β†’ the customer pays the product price multiplied by the number of days/nights. Use this for nightly or daily rates like "$80 per night" or "$50 per day." ### **Example** If your product is priced at $80 per day and the customer rents for 3 days: * Fixed quantity **off** β†’ total is $240 * Fixed quantity **on** β†’ total stays $80 --- # **πŸ› οΈ Step 4 β€” Set Availability** Go to the **Availability** tab. ## **Availability mode** Choose how availability is managed: * **Availability per service** β€” one shared calendar for the rental item or space * **Availability per teammate** β€” each teammate has their own rental calendar. Useful if different staff manage different properties or vehicles. --- ## **πŸ•’ Available Hours** Set the fixed check-in and check-out times that apply to each day of the rental. For example: * Check-in at **3:00 PM** * Check-out at **11:00 AM** Customers do not pick individual times. These hours are used for the entire rental period and appear in confirmations and calendar events. --- ## **πŸ“ Minimum and Maximum Rental Days** Set the shortest and longest rentals customers can book: * **Minimum bookable days** β€” the shortest allowed rental * **Maximum bookable days** β€” the longest allowed rental ### **Example** If you set minimum to **2** and maximum to **14**, customers can book rentals between 2 and 14 days or nights. Use a minimum to avoid single-day bookings that are not worth the logistics. Use a maximum to prevent someone from locking up an item for too long. --- ## **πŸ“† Availability Rules** Add the days or date ranges when bookings are allowed: * **Weekly recurring hours** β€” for example, available every Monday through Saturday * **Date-specific availability** β€” for special seasons or limited openings * **Blocked dates** β€” for maintenance, holidays, or days the rental is already reserved You can also set **Look ahead** to limit how far in advance customers can start a rental. --- # **πŸ› οΈ Step 5 β€” Configure Payment and Approval** Go to the **Payment** tab. Rental services are created with **Pay to Book** enabled by default. Here you can: * Keep **Pay to Book** if customers must pay when they reserve * Switch to **Book without pay** if payment is handled separately (for example, invoiced later or paid on pickup) * Choose **Automatically accept bookings** or require manual approval * Enable **partial payments** if you want customers to pay a deposit upfront For more details on payment options, see **Appointment Bookings β€” All Payment Options Explained**. --- # **πŸ› οΈ Step 6 β€” Save and Test** 1. Click **Save** at the top of the service page 2. Make sure the **Appointment Bookings** app embed is enabled in your Shopify theme 3. Preview the booking widget on your storefront 4. Select a start date and an end date 5. Confirm the total days or nights and the price look correct 6. Continue to the booking form and complete a test checkout --- # **πŸ‘€ What Customers See** 1. The customer opens the booking widget 2. They select a **start date** on the calendar 3. They select an **end date** to complete the rental range 4. They see a summary showing the total days or nights and the price 5. They click **Continue** 6. They fill out the booking form once 7. They pay for the rental at checkout The booking is confirmed with the fixed check-in and check-out times you configured. --- # **⚠️ Important Notes** * **Booking type cannot be changed.** Once you create a multiday rental service, you cannot convert it to Regular or Bundle. * **No time slots appear.** Customers pick a date range only. Daily hours come from your **Available hours** setting. * **Duration, booking interval, and buffer time are not used.** These options are hidden for rental/multiday services. * **Timezone and hour selectors are hidden from customers.** Multiday bookings use the available hours you set in the Availability tab. * **Rescheduling is capped at the original paid quantity.** Customers cannot reschedule to a longer rental than they originally paid for. * **Waitlist is available but simplified.** The "Join waitlist when fully booked" option is hidden because rentals do not use per-slot limits. * **The app embed must be enabled.** The Book Now button and booking calendar only appear on your storefront when the **Appointment Bookings** app embed is turned on in your theme. --- # **🐞 Troubleshooting** ## **Multiday booking is not an option when creating a service** Make sure you are clicking **New Service** from the Services list. The service type picker appears after that. ## **Customers can’t select a long enough rental** Check the **Maximum bookable days** setting in the Availability tab. The customer’s selected range cannot exceed this number. ## **The total rental price is wrong** Check the **Fixed quantity** setting in the General tab: * If fixed quantity is **off**, the price is multiplied by days or nights * If fixed quantity is **on**, the price stays flat regardless of length Also confirm whether you selected **Day booking** or **Night booking**, since this affects how the date range is counted. ## **The Book Now button does not appear on the product page** Check that the **Appointment Bookings** app embed is enabled in your Shopify theme: **Shopify Admin β†’ Online Store β†’ Themes β†’ Customize β†’ App Embeds β†’ Appointment Bookings β†’ ON** ## **Customers are asking why they can’t pick a check-in time** Rental bookings use the fixed **Available hours** from the Availability tab. Customers do not choose individual times. Update those hours if you want different check-in/check-out times. --- # **πŸŽ‰ Final Result** Once configured: βœ… Customers can select a start and end date for their rental βœ… You control whether rentals are counted in days or nights βœ… You control whether the price is per day/night or a flat rate βœ… Availability, blocked dates, and check-in/check-out hours are respected βœ… Payment is collected through Shopify checkout βœ… Your rental calendar stays protected from conflicts and overbooking --- # **πŸ“š Related Articles** * **Appointment Bookings β€” Types of Bookings Explained** * **How to Set Up Appointment Booking Services** * **How to create a Multiday Appointment Booking** * **Appointment Bookings β€” All Payment Options Explained** * **How to Configure Meeting Locations for Appointment Bookings** * **Working with Team in Appointment Bookings**