> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.hoppyapps.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # 🎥 How to integrate Appointment Bookings App with Zoom Want every booking to automatically include a unique Zoom meeting link? With the Zoom integration, Hoppy Appointments can create a fresh Zoom meeting for each customer booking and share the join link in their confirmation email and calendar invite. This saves you from manually creating meetings and copying links — everything happens behind the scenes once it is set up ✨ --- # **⚠️ Before You Begin** Before connecting Zoom, make sure you have: * A **Zoom account** with permission to authorize third-party apps * The **Hoppy Appointments** app installed on your Shopify store * Admin access inside the Hoppy Appointments app 💡 The Zoom connection is tied to a **team member**, usually the store admin or the person who will host the meetings. Make sure you are connecting the right Zoom account. --- # **🛠️ Step 1 — Connect Zoom to Your Team** 1. Open the **Hoppy Appointments** app 2. Go to **Team** in the navigation 3. Select the team member who will host the Zoom meetings 4. On the **General Settings** tab, scroll to the **Zoom integration** card 5. Click **Connect Zoom** 6. Read the prompt and click **Connect** again 7. You will be redirected to Zoom to sign in and authorize the app 8. Once authorized, you are returned to the team member page You’ll see a success message and a **Connected** badge next to Zoom. --- # **🛠️ Step 2 — Verify the Connection** After connecting: * The **Zoom integration** card shows **Connected** * The connected email is displayed on the card * If needed, you can disconnect Zoom anytime by clicking **Disconnect Zoom** ⚠️ Only team members with a connected Zoom account can automatically generate meeting links. If a service uses **Availability per teammate**, make sure the assigned teammate also has Zoom connected. --- # **🛠️ Step 3 — Enable Zoom for a Service** Now tell the service to use Zoom as the meeting location. 1. Go to **Services** and open the service you want to use with Zoom 2. In the **General** tab, find the **Meeting location** card 3. From the dropdown, select **Zoom** 4. Save the service If Zoom is connected, the link field is hidden because the app will generate the meeting automatically. If Zoom is not connected, a field appears where you can paste a manual Zoom link instead. --- # **🛠️ Step 4 — Save and Test** 1. Click **Save** on the service page 2. Preview the booking widget on your storefront 3. Complete a test booking 4. Check the confirmation email — it should contain the Zoom join link 5. Check the booking details inside the app — the meeting location should show the Zoom join URL --- # **⚠️ Important Notes** * **One Zoom account per team member.** The integration is connected at the team member level, not the store level. * **Auto-generation only works when Zoom is connected.** If Zoom is selected but not connected, the customer sees whatever manual link you paste, or no link at all. * **A new meeting is created for each booking.** Every confirmed booking gets its own unique Zoom meeting link. * **The host is the connected team member.** The Zoom meeting is created under the connected Zoom account. * **Disconnect anytime.** You can remove the Zoom connection from the team member detail page. Existing bookings keep their original links; new bookings will stop generating Zoom meetings. * **Meeting links appear in emails and calendar events.** The generated join URL is shared with customers automatically. --- # **🐞 Troubleshooting** ## **Connect Zoom button does nothing** Make sure your browser allows pop-ups or redirects from the Shopify admin. The Zoom OAuth flow needs to open Zoom’s authorization page. ## **Zoom shows as Not connected after authorizing** Try refreshing the team member page. If it still shows as not connected, disconnect and reconnect Zoom. ## **No Zoom option in the Meeting location dropdown** The Zoom option is always available in the dropdown. If you do not see it, make sure you are on the **General** tab of a service and the page has fully loaded. ## **Zoom link is not generated for bookings** Check that: * Zoom is connected for the team member who is the assigned organizer * The service **Meeting location** is set to **Zoom** * The booking was confirmed successfully If your service uses **Availability per teammate**, the assigned teammate must have Zoom connected. ## **Customers see a manual Zoom link instead of an auto-generated one** This happens when Zoom is selected as the meeting location but no Zoom account is connected. Either connect Zoom in Team settings or paste a manual link into the field that appears. ## **I want to stop using Zoom for one service** Open the service, change the **Meeting location** to something else (like **None**, **Phone call**, or **Custom**), and save. --- # **🎉 Final Result** Once configured: ✅ Zoom is connected to the right team member ✅ The service uses **Zoom** as its meeting location ✅ Each confirmed booking creates a unique Zoom meeting ✅ Customers receive the Zoom join link automatically ✅ You no longer need to create meetings manually --- # **📚 Related Articles** * **How to Configure Meeting Locations for Appointment Bookings** * **How to Set Up Appointment Booking Services** * **Working with Team in Appointment Bookings** * **How to Configure Email Notifications for Appointment Bookings**