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How to track performance of trust badges?

Learn to track the Trust Badge performance.

Rashmi Verma avatar
Written by Rashmi Verma
Updated this week

Follow these steps to view and analyze how your Trust badges are performing:

1️⃣ Open the app

  • Log in to Shopify β†’ Apps β†’ Hoppy Trust badges and open the app. πŸ”“

2️⃣ Go to Analytics

  • Scroll down the app's Dashboard and the Analytics section πŸ“‰

3️⃣ Check Trust badges counts & status

  • Published ➜ number of Trust badges currently live on your store. βœ…

  • Not published ➜ number of saved/drafted badges not live. πŸ“

  • Theme embedded (stats ON/OFF) ➜ shows whether the app’s status are active in your theme.

    • If OFF, Trust badges may not be visible or tracked on the storefront - turn it on in your theme settings. ⚠️

4️⃣ Read the chart metrics

The analytics chart shows these key metrics:

  • Views πŸ‘€ ➜ how many times the Trust badges were seen.

  • CTA Button Clicks πŸ–±οΈ ➜ clicks on the badge's call-to-action button.

5️⃣ Filter by Trust badges name or all Trust badges

  • Use the dropdown above the chart to show data for a specific Trust badge or all badges.

    • Useful when you want the performance of a single campaign vs. the overall performance. πŸ”Ž

6️⃣ Choose a date range

  • Right above the chart, select the time window: Day / Month / Last 7 days / Last 30 days / Custom date range. πŸ“…

    • This lets you compare performance over time or see results from a specific push.

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