Connecting Hoppy PopUps with Omnisend allows you to automatically sync popup subscribers directly into your Omnisend account. Once connected, subscriber information collected through your popups can be sent to Omnisend for email and SMS marketing campaigns, automations, and audience management.

⚠️ Before You Begin

Before connecting Omnisend with Hoppy PopUps, make sure:

• You have an active Omnisend account
• The Hoppy PopUps app is already installed on your Shopify store

If you don't already have an Omnisend account, you can create one during the connection process.

🛠️ Step 1 — Open the Integrations Section

Open the Hoppy PopUps app from your Shopify Admin.

Then:

→ Click the Integrations tab from the left-side navigation menu

Locate the Omnisend Integration card.

If it is not connected yet, the card will display:

→ Not Connected

🔗 Step 2 — Connect with Omnisend

Inside the Omnisend Integration card:

→ Click Connect with Omnisend

You will be redirected to Omnisend to sign in and authorize the integration.

👤 Step 3 — Log in to Omnisend

If you are not already logged in to Omnisend:

→ Enter your Email

→ Enter your Password

→ Click Log in

You can also use Log in with Google if available for your Omnisend account.

ℹ️ If you are already logged in to Omnisend, you may be taken directly to the authorization screen.

🔐 Step 4 — Authorize Hoppy PopUps

After logging in, Omnisend will ask you to authorize Hoppy PopUps to access your account.

The authorization screen will show the requested permission:

Contacts — View, add, and update contacts

Review the requested access.

Then:

→ Click Authorize access

This allows Hoppy PopUps to send your popup subscriber information to Omnisend.

✅ Step 5 — Verify the Connection

After authorization is completed, you will be redirected back to Hoppy PopUps.

The Omnisend Integration card should now display:

→ ✅ Connected

You may also see a confirmation message indicating that Omnisend connected successfully.

Your Hoppy PopUps and Omnisend accounts are now connected.

📤 Step 6 — Sync Previous Subscribers (Optional)

If you already collected subscribers through Hoppy PopUps before connecting Omnisend, you can sync those existing subscribers as well.

Inside the connected Omnisend Integration card:

→ Click Sync Previous Subscribers

This allows previously collected popup subscribers to be sent to your connected Omnisend account.

ℹ️ This step is optional and is only needed if you want to sync subscribers who were collected before the Omnisend integration was connected.

🧪 Step 7 — Test the Integration

To verify that new subscribers are being synced correctly:

→ Open your storefront in an Incognito / Private browser window

→ Trigger one of your published popups

→ Submit a test email address

Then:

→ Log in to Omnisend

→ Open your contacts

→ Check whether the test subscriber appears there

If the subscriber appears successfully, the integration is working as expected.

⚠️ Common Troubleshooting

Omnisend Not Connecting

If the connection process does not complete:

→ Make sure you are logged in to the correct Omnisend account

→ Try connecting again from Hoppy PopUps → Integrations

→ Make sure you click Authorize access when prompted

Subscribers Not Appearing in Omnisend

If new subscribers are not appearing:

→ Verify that the Omnisend Integration status shows Connected

→ Make sure your popup is published and actively collecting submissions

→ Check your Omnisend contacts

→ Try using Sync Previous Subscribers if you are checking subscribers collected before the integration was connected

🎉 Final Result

Once configured successfully:

✅ Hoppy PopUps is connected to your Omnisend account

✅ New popup subscribers can be synced with Omnisend

✅ Previously collected subscribers can be synced using Sync Previous Subscribers

✅ Your subscriber data can be used for Omnisend campaigns and automations

✅ Your popup and email marketing workflows stay connected and organized 🚀

Updated on: 01/09/2026