PopUp is Not Showing on My Store [Fixed]
The PopUp usually starts working immediately after setup — but sometimes a small configuration, visibility rule, or theme-related setting can prevent it from appearing on the storefront. The good news is that these issues are usually very quick to fix 🚀 This guide walks through the most common reasons why your PopUp may not appear and how to resolve each one step-by-step. In most cases, the issue is related to one of the following: App Embed is disabled Setup was not saved Setup waFew readers⏱️ How to Setup Countdown PopUps
Want to create urgency and drive faster purchasing decisions? 🚨 Countdown PopUps display a live timer inside your popup — perfect for flash sales, limited-time offers, product launches, and deadline-driven campaigns. When shoppers see time ticking down, they're more likely to act immediately. This guide walks you through the entire setup so you can launch your first Countdown PopUp in minutes. ✅ Before You Begin — Enable the App Embed For any popup to appear on your storefront, thFew readers🌍 PopUps — Translation
Want your popups to feel native for every customer, no matter what language they browse in? 🌐 Hoppy PopUps lets you add translations for all the customer-facing text in your popups. Once configured, visitors browsing your storefront in different languages will automatically see the translated versions of your messages. This guide walks through the full translation setup from start to finish. 🌐 Before You Begin Before you can add translations inside Hoppy PopUps, the language mustFew readers🎡 How to Setup Spin Wheel PopUps
Want to turn email collection into a fun, interactive game? 🎉 Spin Wheel PopUps let visitors spin a colorful wheel to win discounts, free shipping, or special offers. It's one of the most engaging ways to grow your subscriber list while giving customers a memorable brand experience. This guide walks you through the entire setup so you can launch your first Spin Wheel PopUp in minutes. ✅ Before You Begin — Enable the App Embed For any popup to appear on your storefront, the app embFew readers🎨 How to Setup Custom PopUps
Want full control over where and how your popup appears? 🛠️ Custom PopUps are built for advanced use cases. They default to manual placement, which means you decide exactly where the popup lives in your theme — plus you get access to a custom CSS field and a floating action button for maximum flexibility. This guide walks you through the entire setup so you can launch your first Custom PopUp in minutes. ✅ Before You Begin — Enable the App Embed For any popup to appearFew readers🎨 PopUps — Design & Styling
The Design tab gives you full control over how your popup looks and feels on the storefront. From templates and typography to animations, colors, buttons, coupon styling, and even custom CSS — nearly every visual element can be customized to match your brand identity. This guide explains every available design option so you can confidently create polished, high-converting popups. ⚠️ Before You Begin To configure Design settings: → Open an existing popup → Or create a new popup fFew readers🎯 How to Setup Discount PopUps
Want to offer instant discounts to your visitors through a sleek popup? 🛍️ Discount PopUps are perfect for sharing coupon codes, collecting emails, and welcoming both new and returning customers with special offers. This guide walks you through the entire setup flow so you can launch your first Discount PopUp in minutes. ✅ Before You Begin — Enable the App Embed For any popup to appear on your storefront, the app embed must be enabled inside your Shopify theme. Go to: ShopifyFew readers🎯 PopUp Advanced Targeting Options
The Placement tab in Hoppy PopUps gives you advanced control over where, when, and to whom your popup should appear. Instead of showing the same popup to every visitor, Advanced Targeting allows you to create smarter and more personalized popup experiences based on: 📍 Page targeting ⏱️ Visitor behavior 👥 Customer type 🌍 Visitor location 🔗 Marketing traffic source 📅 Campaign scheduling 🔁 Popup frequency Using these settings properly helps reduce popup fatiFew readers💰 How to Setup Sales PopUps
Want to run a high-impact sales campaign that collects leads while promoting your offer? 🛍️ Sales PopUps are designed for promotions, flash sales, and special events where you want to capture both emails and phone numbers while presenting a clear, time-sensitive offer. They come with both collection fields enabled by default so you don't miss a single lead. This guide walks you through the entire setup so you can launch your first Sales PopUp in minutes. ✅ Before You Begin — Enable tFew readers📧 How to Setup Email Capture Collection PopUps
Want to grow your subscriber list with a clean, focused popup? ✨ Email Capture PopUps are perfect for newsletters, welcome offers, and building your marketing audience. They're designed to make email collection effortless — with an optional phone field if you also want to capture numbers for SMS campaigns. This guide walks you through the entire setup so you can launch your first Email Capture PopUp in minutes. ✅ Before You Begin — Enable the App Embed For any popup to appear on yFew readers📬 How to View Export Subscribers
Every email and phone number collected through your popups is stored in one easy-to-access place — the Subscribers page. Whether you want to review who's signed up, clean up old entries, or export your list for email marketing, this guide shows you exactly how to do it in just a few clicks 📥 📍 Step 1 — Open the Subscribers Page Open the Hoppy PopUps app. From the app navigation, click: → Subscribers You'll see a table listing every subscriber collected across all youFew readers🔍 How to Find PopUp ID
Every popup you create has a unique PopUp ID. You'll need it for theme customization, manual placement, or when contacting support. The good news? It's super easy to find — and there are two quick ways to grab it 🙌 📍 Method 1 — From the PopUp Edit Page Open any existing popup in the Hoppy PopUps app. Right below the popup name in the page header, you'll see: PopUp ID: abc123def-456g-789h-012i-345jklmnopqr → Click the copy icon next to it to copy the ID to yourFew readers🔗 Integrate PopUps App with Klaviyo
Connecting Hoppy PopUps with Klaviyo allows you to automatically sync popup subscribers directly into your Klaviyo lists. Once connected, every email (and phone number, if collected) can flow directly into your selected Klaviyo list for campaigns, automations, and audience segmentation. ⚠️ Before You Begin Before connecting Klaviyo with Hoppy PopUps, make sure: You have an active Klaviyo account The Hoppy PopUps app is already installed on your Shopify store If yFew readers🔗 Integrate PopUps App with Mailchimp
Connecting Hoppy PopUps with Mailchimp lets you automatically sync popup subscribers directly into your chosen Mailchimp audience list. Once connected, every email (and phone number) collected through your popups flows straight into Mailchimp — ready for campaigns, automations, and segmentation. ⚠️ Before You Begin Before connecting Mailchimp with Hoppy PopUps, make sure: You have an active Mailchimp account The Hoppy PopUps app is already installed on your ShopifFew readers🔗 Integrate PopUps App with Shopify Customers
Connecting Hoppy PopUps with Shopify Customers lets you automatically turn popup subscribers into official Shopify customer records. Every email or phone number submitted through a popup can instantly create or update a customer profile inside your Shopify admin. This integration also handles marketing consent settings, so you stay compliant while growing your customer list. ⚠️ Before You Begin Before setting up this integration, make sure: The Hoppy PopUps app is installedFew readers🔗 Integrate PopUps App with Shopify Flow
Connecting Hoppy PopUps with Shopify Flow lets you trigger automations every time a visitor submits a popup form. Because the app exposes a native Flow trigger, you can build workflows that react instantly to popup submissions — no coding required. Use this integration to send internal notifications, tag customers, create draft orders, start email sequences, or connect with other apps that support Flow. ⚠️ Before You Begin Before setting up this integration, make sure: The *Few readers🔗 Integrate PopUps via Webhooks
Webhooks let you send popup submission data to any external URL in real time. This is perfect for connecting Hoppy PopUps with custom systems, CRMs, notification services, or any platform that accepts HTTP requests. Every time a visitor submits a popup form, the app sends a JSON payload to your configured webhook endpoint — instantly and automatically. ⚠️ Before You Begin Before setting up webhooks, make sure: The Hoppy PopUps app is installed on your Shopify store You hFew readers🛍️ How to Setup Upsell PopUps
Want to boost your average order value by suggesting the right products at the right moment? 🚀 Upsell PopUps let you recommend products directly inside a popup — whether through AI-powered suggestions or hand-picked items — so shoppers can add more to their cart without leaving the page. This guide walks you through the entire setup so you can launch your first Upsell PopUp in minutes. ✅ Before You Begin — Enable the App Embed For any popup to appear on your storefront, the app emFew readers