Upsell & Cross Sell is Not Showing on My Store [Fixed]
The Upsell & Cross Sell widget usually starts appearing right after you publish your first upsell — but sometimes a small configuration, visibility rule, or theme-related setting can prevent it from showing on the storefront. The good news is that these issues are usually very quick to fix 🚀 This guide walks through the most common reasons why your Upsell & Cross Sell block may not appear and how to resolve each one step-by-step. In most cases, the issue is related to one of the following:Few readers🌍 How to Run Region-Specific Upsell Offers
Want to show different upsell offers to customers in different countries? 🌎 That’s exactly what Geolocation targeting in Hoppy Upsell & Cross Sell is designed for. With this feature, you can: 🎯 Show an upsell only to shoppers browsing from specific countries 🎁 Run location-relevant offers, like a free gift just for US customers 🚫 Hide offers in regions where they don’t make sense (shipping limits, local pricing, regional promotions) This helps keep your offers relevant — customFew readers🌍 Upsell & Cross Sell — Translation
Hoppy Upsell & Cross Sell allows merchants to create translations for the customer-facing texts shown inside the Upsell Widget. This helps stores provide a more localized shopping experience for customers browsing the storefront in different languages ✨ Translations can be added for: 🏷️ Upsell Title 🛒 Upsell Button Text (Before adding to cart) ✅ Upsell Button Text (After adding to cart) 🌐 Before Adding Translations Before translations can be added inside Hoppy Upsell &Few readers🎁 How to Reward Repeat Customers with a Different Upsell
Want to make your loyal customers feel special while increasing your Average Order Value (AOV)? 🛍️ That's exactly what the Minimum number of orders targeting condition in Hoppy Upsell & Cross Sell is designed for. With this setup, you can show a special upsell only to customers who have already placed a certain number of orders in your store, such as: 🌟 A "VIP-only" product recommendation for customers with 3+ orders 🎁 A free-gift-style upsell for customers with 5+ orders 💎Few readers🎠 How to Set Up an Auto-Sliding Upsell & Cross Sell
Want your upsell offers to catch more attention without customers lifting a finger? ✨ That's exactly what the Auto-Sliding Upsell in Hoppy Upsell & Cross Sell is designed for. Instead of showing a single static product, the upsell widget can automatically rotate through your recommended products in a smooth sliding carousel — like a mini product showcase running right inside your store 🛍️ With this setup, you can: 🔄 Automatically rotate multiple upsell products in the widget ⏱️ ConFew readers🎨 Upsell & Cross Sell – Design & Styling
The Design tab gives you full control over how your Upsell & Cross Sell widget looks and feels on your storefront. From background colors and spacing to typography and button styling — every visual part of the widget can be customized to match your brand. Each upsell setup (Product page, Cart page, Cart Drawer, or Custom Position) has its own independent Design settings, so you can style a cart drawer widget differently from a product page widget ✨ Most color-related settings include: AFew readers🎯 Advanced Targeting Options for Upsell & Cross Sell
Want to show the right upsell to the right customer at the right moment? ⏰ That’s exactly what the Advanced Targeting options in Hoppy Upsell & Cross Sell are designed for. With targeting, you can control: 👤 Which customers see your upsell 🛒 Which cart conditions must be met 🌍 Which countries the offer appears in ⏳ When the widget appears on the page This helps you keep offers relevant, avoid showing upsells to the wrong audience, and create more personalized shopping experFew readers🎯 How to Manually Choose Which Products Get Recommended
Want full control over exactly which products appear inside your upsell & cross-sell widget? 🛍️ That’s exactly what the manual product selection options in Hoppy Upsell & Cross Sell are designed for. Instead of letting Shopify decide what to recommend, you can hand-pick: 🏷️ Specific products → show the exact products you choose 🗂️ Specific collections → show products pulled from collections you choose This is perfect when you want to promote high-margin items, clear out invFew readers📍 How to Place Upsell & Cross Sell in a Custom Position
Want your Upsell & Cross Sell widget to appear exactly where you want it — not just in the default spots? 🎯 That’s exactly what the Custom Position option in Hoppy Upsell & Cross Sell is designed for. Instead of relying on the app’s automatic placement, Custom Position lets you decide the precise location of your widget using: 🧩 A theme App Block (no coding needed) 📝 A code snippet you can paste into a Custom Liquid section or your theme files This is perfect when you wanFew readers🔎 How to Find Upsell ID
Every upsell you create in Hoppy Upsell & Cross Sell gets its own unique Upsell ID — a unique identifier that connects a specific upsell setup to a specific spot on your storefront 🔗 You’ll usually need this ID when you want to: 🧩 Place an upsell widget manually using the App Block in your theme editor 💻 Add the widget through a Custom Liquid section or custom theme code 🛟 Share the exact upsell with our support team when asking for help This guide shows you the 3 eaFew readers🚀 How to Configure Upsell & Cross Sell
Want to increase your Average Order Value (AOV) by showing the right product recommendations at the right moment? 🛍️ That’s exactly what Hoppy Upsell & Cross Sell is designed for. With this app, you can create upsell & cross-sell offers that appear: 🛍️ On the Product Page → below the Add to Cart button 🛒 On the Cart Page → inside the cart 🗂️ In the Cart Drawer → while customers review their items 📌 In a Custom Position → anywhere in your theme using an app blFew readers🤖 How to Recommend Products Based on What Customers Frequently Buy Together
Want to show relevant product suggestions without hand-picking every single item? 🛍️ That’s exactly what the AI Upsell (Frequently Bought Together) option in Hoppy Upsell & Cross Sell is designed for. Instead of manually selecting products, the app uses Shopify’s built-in product recommendation engine to automatically display products that are commonly purchased or browsed together with what the customer is currently viewing ✨ This means: 🔄 Recommendations update automatically as yFew readers