Want your upsell offers to catch more attention without customers lifting a finger? ✨

That's exactly what the Auto-Sliding Upsell in Hoppy Upsell & Cross Sell is designed for.

Instead of showing a single static product, the upsell widget can automatically rotate through your recommended products in a smooth sliding carousel — like a mini product showcase running right inside your store 🛍️

With this setup, you can:

• 🔄 Automatically rotate multiple upsell products in the widget
• ⏱️ Control how many seconds each product stays visible
• 👆 Let customers manually browse using the Left/Right navigation arrows
• 🎯 Keep the widget compact while still showing more offers

This is especially useful when you have several products to recommend but limited space on the page — every product gets its moment in the spotlight 💡

🧩 How the Auto-Slide Works

The upsell widget displays products inside a slider that shows one product at a time.

When Auto-Slide is enabled:

• The widget automatically moves to the next product after your chosen interval
• The slider loops continuously, so it cycles back to the first product after the last one
• Customers can always browse manually using the Left/Right navigation arrows

⚠️ Important: Auto-Slide is automatically disabled for a visitor the moment they interact with the slider — for example, by clicking the navigation arrows, tapping, or dragging the slider on mobile. This gives customers full control once they start browsing themselves.

✅ Before You Begin

Make sure the app embed is enabled in your theme, otherwise the upsell widget won't appear on your storefront.

Go to:

Shopify Admin → Sales Channels → Online Store → Themes → Edit theme → App Embeds

Then:

• Find Upsell Cross-Sell Slider
• Toggle it ON
• Click Save

💡 If you're using the Custom Position placement, you'll also need to add the Upsell Cross-Sell Block app block inside your theme editor and enter your Upsell ID. See 🔎 How to Find Upsell ID? if needed.

⚙️ Step 1 — Create or Open an Upsell

Open the Hoppy Upsell & Cross Sell app from your Shopify Admin.

Then either:

→ Click Create new upsell to start a fresh setup and pick a placement (Product Page, Cart Page, Cart Drawer, or Custom Position)

—or—

→ Open an existing upsell from your dashboard to edit it

The Auto-Slide setting works the same way across all placement types, so you can use it wherever your widget appears 🙌

🛍️ Step 2 — Choose Your Upsell Products

Inside the Content tab, first decide which products the slider should rotate through.

Under Select upsell products, choose one of the available options:

• AI Upsell (Frequently Bought Together) → automatically pulls Related or Complementary products set in Shopify's Search & Discovery app
• Upsell Specific Products → hand-pick the exact products you want to promote
• Upsell Specific Collections → rotate products from selected collections
• Upsell Same Product (As on Product Page) → promote the product currently being viewed

💡 Auto-Slide shines brightest when the widget has multiple products to show — with only one product, there's nothing to slide to.

🔢 Max No. of Products

When using AI Upsell or Upsell Specific Collections, you'll also see a Max No. of Products field.

This controls how many products (up to 10) are loaded into the slider for rotation.

For example, setting it to 5 means up to 5 recommended products will take turns inside the widget.

🎠 Step 3 — Enable Auto Slide

Still inside the Content tab, scroll to the Auto Slide Upsell by Interval setting.

This dropdown has 2 options:

• Enabled → the widget automatically slides through your upsell products
• Disabled → the widget stays on one product until the customer uses the navigation arrows

The setting is Enabled by default for new upsells.

⏱️ Step 4 — Set the Interval Duration

Once Auto Slide is set to Enabled, a new field appears right below it:

Interval Duration 🕒

This number controls how many seconds each product stays on screen before the slider moves to the next one.

• Default value: 5 seconds
• Lower values (e.g. 3) → faster rotation, more energy ⚡
• Higher values (e.g. 8–10) → slower rotation, more time to read each offer 🧘

💡 A good starting point is 4–6 seconds — fast enough to showcase multiple products, but slow enough for customers to read the product title, price, and button.

ℹ️ The Interval Duration field only appears while Auto Slide is set to Enabled. If you disable Auto Slide, the field hides itself automatically.

💾 Step 5 — Save & Publish

Once everything looks good:

1. Click Save in the save bar at the top of the page
2. Click Publish to make the upsell live on your store

After publishing, a confirmation banner will appear with quick links to open your store or enable the app embed if it isn't active yet.

⚠️ Important Notes

• 🛑 Auto-Slide stops for the current page view as soon as a visitor interacts with the slider (arrows, tap, drag, or click). It restarts automatically the next time the page loads — for example, when the visitor navigates to another page.
• 👁️ The preview inside the app shows how your widget looks, but the sliding motion itself is best verified on your live storefront.
• 🔁 The slider loops continuously — after the last product, it slides back to the first one automatically.
• 🧭 The navigation arrows always stay available, even when Auto-Slide is enabled, so customers never lose manual control.
• 📱 Auto-Slide works on both desktop and mobile storefronts.

🎉 Final Result

Your upsell widget now works as an auto-sliding carousel on your storefront:

• Products rotate automatically based on your Interval Duration
• Customers can take over anytime using the navigation arrows
• More of your offers get seen — without taking up extra page space 🚀

📚 Related Guides

• 🎨 Upsell & Cross Sell – Design & Styling → Customize arrow color, size, button styles, and more
• 🎯 Advanced Targeting Options for Upsell & Cross Sell → control exactly who sees your upsell and when
• 🌍 Upsell & Cross Sell — Translation → show slider content in multiple languages
• Upsell & Cross Sell is Not Showing on My Store [Fixed] → troubleshoot visibility issues

Updated on: 15/09/2026