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How to set up a cookie banner in the Hoppy cookie?

Learn how to create and customize your Cookie Banner. ✅ Step 1: Open the Hoppy Cookie app 1️⃣ Go to Shopify Admin → Apps → Hoppy Cookie 2️⃣ The main dashboard will open, showing cookie stats like: - ✅ All Accepted - ❌ All Declined - 👁️ Impressions Count - 🔍 Cookie Types: Analytics, Marketing, Functional 3️⃣ You'll also see a quick 3-step setup guide at the top. Follow these 3 essential steps: - Click “Activate App” to enable the cookie banner on your site. - Click “Scan Cookies” to detect cookies used on your store. - Click “Set Up Your Cookie Banner”. 📌 You'll be redirected to the Banner Settings. You can also find Banner Settings from the left sidebar. ✅ Step 2: Region Tab – Set Where to Show the Banner 4️⃣ Now that you are in the Banner Settings section, this is where you will create the cookie banner. 🔹 Under the Region tab, choose where your banner should appear. - All Countries 🌐 – Show it worldwide - EU & UK 🇪🇺 – For GDPR compliance - US States 🇺🇸 – CCPA, CPRA, and others (CA, UT, VA, CT, CO) - Brazil 🇧🇷 – LGPD - Canada 🇨🇦 – PIPEDA - Japan 🇯🇵 – APPI 💡 Tip: Some regions (like the EU) require the default consent status to be set to "null". ✅ Step 3: Behavior Tab – Customize Functionality 5️⃣ In the Behavior Tab, you need to configure the following settings: - Cookie Consent Type: - Preferences – Users can choose their preferences - Accept/Decline – Shows both buttons - Accept Only – Only shows “Accept” - Decline Only – Only shows “Decline” - Informative – Displays info without options - Optional Settings: - ✅ Show Google Privacy Policy Link Example: https://policies.google.com/privacy - ✅ Show Privacy Policy Link Choose: - Auto-generate based on user location - Use a specific one like: ​Example: https://yourstore.com/pages/privacy-policy - Data Sales Opt-Out (for US State Laws) Choose if you want to: - Display a “Do Not Sell or Share My Personal Info” checkbox on the banner - Or show it in the Preference Popup 📍 Required for stores targeting CA, UT, VA, CT, and CO. - Reopen Banner Option You can show a small reopen button on the screen so users can revisit the banner anytime. 🕐 Set a delay (in seconds) for when the reopen button should appear after the page loads. ✅ Step 4: Style Tab – Design Your Banner 6️⃣ Navigate to the Style tab and customize the look and feel of the banner to match your store: - Choose a template 🎨 - Set visibility (Desktop, Mobile, or Both) - Pick alignment, icon, position, background color, button color, and fonts. - Add a cookie icon 🍪 (optional) ✅ Step 5: Content Tab - Add the Banner text 7️⃣ Navigate to the Content Tab, where you have to add the text for the cookie banner. - Cookie Bar Texts🍪: - Display a **“Do Not Sell or Share My Personal Info”**🔘checkbox on the banner - Header Example📝**:** “We Value Your Privacy” - Description Example💬**:** “We use cookies to improve your experience. You can choose your preferences below.” - Privacy Policy Link Text🔗**:** “Read Our Privacy Policy” - Google Privacy Policy Link Text🔗**:** “Google Privacy Policy” - Accept Button Text✅**:** “Accept All” - Decline Button Text❌**:** “Decline” - Preferences Button Text⚙️**:** “Customize” - Reopen Button Text🔄**:** “Cookie Settings” - Data Sales Opt-Out Section🚫**:** - Checkbox Title Example☑️**:** “Do not sell or share my personal information” - Preferences Popup Fields⚙️**:** - Popup Header Title📌: “Cookie Preferences” - Popup Header Description💬: “Manage your cookie settings below.” - Cookie Sections🗂️**:** - Strictly Required Cookies🔒 - Title: example “Necessary Cookies” - Description: example “Required for basic functionality like cart and checkout.” - Analytics Cookies📈 - Title: eg, “Performance & Analytics” - Description: example “Helps us understand how you interact with the site.” - Marketing Cookies🎯 - Title: eg, “Marketing Cookies” - Description: example “Used to deliver personalized ads.” - Functional Cookies🛠️ - Title: eg, “Functionality Enhancements” - Description: example “Enable advanced features like live chat.” - Checkout Block🛒: - Checkout Block Banner Title Example🔐**:** eg, “Your Privacy at Checkout” ✅ Step 6: Checkout Tab 8️⃣ Navigate to the Checkout tab and enable options like: - Show Collapse Icon🔽 – Users can minimize content - Show Close Icon❌ – Shows an “X” to dismiss the banner ✅ Step 7: Save & Apply 9️⃣ Click Save to Apply Changes. 🔟 Your Cookie banner is now live and will appear on your website. ✅ Step 8: Additional Features in the Hoppy Cookie App 🔹 In the left side panel, you'll find additional options under the 'Hoppy Cookie' heading: - 📋 GDPR Checklist – View your compliance progress. Quickly track your compliance status with GDPR. This section provides a checklist of key actions (like enabling consent banners or setting region rules), so you know exactly what’s done ✅ and what still needs attention ⚠️. - 🧾 Consent Logs – View a detailed log of all cookie consents received from your visitors. This includes timestamps, user preferences, and region data, helping you stay transparent and compliant with legal requirements. - 🔍 Cookie Scanner – Automatically scan your Shopify store to detect all cookies being used. This tool helps you understand what cookies are active, so you can categorize them correctly under Analytics, Marketing, or Functional. - 🌐 Translation – Add translations for multiple languages. Easily translate your cookie banner content into multiple languages. Customize the banner for international customers to ensure clarity and compliance across regions. 💡 All set! Your cookie banner is live — keeping your store compliant and your customers informed!

Last updated on Oct 31, 2025

How to set the geolocation targeting in the Hoppy cookie?

Learn to display the Cookie Banner only for specific locations. ✅ Step 1: Open the Hoppy Cookie App 1️⃣ From your Shopify Admin: Go to Apps. 2️⃣ Click on Hoppy Cookie to open the app. ✅ Step 2: Access Banner Settings 3️⃣ On the left-hand panel of the app, click on Banner Settings. 4️⃣ You'll be directed to the main configuration area for the cookie banner. ✅ Step 3: Go to the "Region" Tab 5️⃣ Inside the Banner Settings section, click on the "Region" tab. 6️⃣ This is where you control where your cookie banner is displayed based on visitor location. ✅ Step 4: Enable Cookie Bar by Region 7️⃣ You'll see different targeting options. Here's what they mean: All Countries🌍 - Select this option to show the cookie banner to every visitor, no matter where they are in the world. 🇪🇺 EU & UK Countries (GDPR)🌐 - Targets visitors from the European Union and the United Kingdom. - Required under GDPR (General Data Protection Regulation). 🇺🇸 US State Laws (CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA)🌐 - Enables cookie compliance for California, Utah, Connecticut, Colorado, and Virginia. - Based on laws like CCPA/CPRA. 🇧🇷 Brazil (LGPD)🌐 - Ensures compliance with LGPD (Lei Geral de Proteção de Dados). 🇨🇦 Canada (PIPEDA)🌐 - Targets users under PIPEDA (Personal Information Protection and Electronic Documents Act). 🇯🇵 Japan (APPI)🌐 - Complies with APPI (Act on the Protection of Personal Information). 8️⃣ For each region: - Check the box next to the applicable region(s)📌. - Use the country selector to choose specific countries 🎯 within that region (multi-select available). ⚠️ Important Note on Consent Status - For some regions, like the EU: "The default consent status must be set to null.🚫" (This means cookies shouldn't be set unless users give clear consent, especially important for GDPR.)💼 ✅ Step 5: Save Changes 9️⃣ Once you've selected the appropriate targeting settings, click Save to apply your configuration. 🔟 Your cookie banner is now geo-targeted and will only show where it's required. 🎉 That's it! Your cookie banner is now set up to display based on visitor location, ensuring compliance with local privacy laws

Last updated on Oct 31, 2025

How to customize the cookie banner's design in the Hoppy Cookie?

Learn how to change the look and style of your Cookie banner. ✅ Step 1: Open the Hoppy Cookie App 1️⃣ From your Shopify Admin, go to: Apps → Hoppy Cookie 2️⃣ This opens the main dashboard of the app. ✅ Step 2: Go to Banner Settings 3️⃣ On the left-hand panel of the app, click on Banner Settings. 4️⃣ You'll be directed to the main configuration area for the cookie banner. ✅ Step 2: Navigate to the "Style" Tab 5️⃣ Inside Banner Settings, switch to the Style tab to begin customizing. - Choose the Template 🧩 - Select a Template that aligns with your store's branding. - This affects the overall layout and design of the banner. - Set Banner Visibility 👀 Decide where the banner will show: - Mobile only 📱 - Desktop only 🖥️ - Both devices 🌐 - Set Banner Display Type & Position 📌 For Desktop: - Display Type: - Full Bar or Float Card - Position: - Top or Bottom For Mobile: - Choose a position: - Top, Middle, or Bottom 6️⃣ Enable Cookie Icon (Optional) 🍪 - Toggle the option to show a cookie icon in your banner. - You can also set the icon’s position. 7️⃣ Customize Banner design- Modify the look and feel of your banner to match your brand: - Background and Border 🔷 - Background color - Border size and color - Typography✍️ - Choose the font - Set font sizes for: - Title - Description - Privacy Policy Text - Adjust font colors for all text areas - Button Styling🔘 - Change button size - Customize button color - Set hover effect if needed - Icon Colors❌ - Customize close (X) icon color - Customize arrow icon color ✅ Step 3: Preview and Save 8️⃣ Once you've made all the customizations, preview the banner on both desktop and mobile. 9️⃣ Click Save to apply all the changes to your store. 💡 Pro Tip: Your cookie banner should be clear, easy to read, and compliant with data regulations. A well-designed banner builds trust with your customers! 🖌️ That’s it! Your cookie banner is now fully customized to match your store’s style🍪

Last updated on Oct 31, 2025

How to set the cookie banner behavior in the Hoppy Cookie?

Learn to control how the Hoppy Cookie banner appears and behaves. ✅ Step 1: Open the Hoppy Cookie App 1️⃣ From your Shopify Admin: Go to Apps. 2️⃣ Click on Hoppy Cookie to open the app. ✅ Step 2: Access Banner Settings 3️⃣ On the left-hand panel of the app, click on Banner Settings. 4️⃣ You'll be directed to the main configuration area for the cookie banner. ✅ Step 3: Choose Banner Behavior Style 5️⃣ Pick how your cookie banner should behave for visitors: - Accept/Decline✅ – Allows only necessary cookies by default. Shows both "Accept" and "Decline" buttons. - Accept Only ✔️ – Only the "Accept" button is shown. Necessary cookies are allowed by default. - Decline Only ❌ – Only the "Decline" button is shown. All cookies are allowed by default. - Informativeℹ️ – Banner is for info only. All cookies are enabled automatically. - Informative – Displays info without options 6️⃣ Show Privacy Policy Links Check the box to show the Google Privacy Policy link 🔗, paste the URL, and enable your Privacy Policy 🔐 by choosing auto-generate based on visitor location or selecting a specific policy (Shopify, GDPR, CCPA, PIPEDA, APPI, LGPD). 7️⃣ Set Data Sales Opt-Out (For US States Only) 🗽 Required for CCPA compliance (California, Utah, Connecticut, Colorado, Virginia): - ✅ Choose where to show the "Do not sell or share my personal information" checkbox: - At the consent banner - At the preferences popup 8️⃣ Re-open Banner Button 🔁 - Check the box to display a small re-open button in the corner of the screen - Choose when it appears after the page loads (in seconds) ✅ Step 4: Save Changes 9️⃣ Once you're done, click “Save” to apply your behavior settings. 🎉 That’s it! Your cookie banner behavior is now customized to match your compliance needs and visitor preferences.

Last updated on Oct 31, 2025

How to check the Cookie Scan results in the Hoppy Cookie?

Hoppy Cookie makes it easy with its built-in Cookie Scanner. ✅ Step 1: Open the Hoppy Cookie app 1️⃣ Go to your Shopify Admin, click on Apps → Hoppy Cookie 2️⃣ This opens the Hoppy Cookie dashboard. ✅ Step 2: Access the Cookie Scanner 3️⃣ From the left side panel, click on Cookie Scanner. 4️⃣ The scanner will automatically detect cookies used by your store ✅ Step 3: Review Detected Cookies 5️⃣ You'll see a section labeled “Cookies Found”. 6️⃣ This shows the cookies your site is currently using, sorted under categories like: - 📊 Analytics - 🎯 Marketing - 🛠️ Functional - 🔒Strictly Required Cookies 👉 This information helps you properly categorize each cookie in your cookie banner. 7️⃣ Use the Re-scan Option - Click on Re-scan 🔁 if you’ve added or updated third-party apps or tracking codes - This ensures your cookie data stays up to date 8️⃣ Set Up Auto Scanning - Look for the section “Auto scan and add new cookies to your cookie management” ⏱️ - Select how often you'd like the scan to run: - ✅ Every Day - ✅ Every Week 🕒 Set the time you'd like the scan to occur automatically ✅ Step 4: Save Your Settings 9️⃣ After configuring auto-scan frequency and time, click “Save Schedule”. 🔟 Your store will now automatically scan and detect cookies based on your set schedule. 💡 That’s it! You’ve now enabled automatic cookie scanning with Hoppy Cookie.🍪z

Last updated on Oct 31, 2025

How to manage user consent logs in the Hoppy Cookie?

Hoppy Cookie logs every visitor's cookie consent to help you stay compliant. ✅ Step 1: Accessing Consent Logs 1️⃣ Open the app from your Shopify admin dashboard. 2️⃣ From the left sidebar, under Hoppy Cookie, click on Consent Logs. ✅Step 2: What You Can View in Consent Logs 3️⃣ Policy Acceptances- See all cookie consents received from users. View detailed consent records📋 submitted by your site visitors. This includes: - ✅ All - ⚙️ Preferences - 🚫 Sale of Data - 📈 Marketing - 🔍 Functional - 📊 Analytics 🔎 Search by: Easily filter users using the search bar — you can search by Email, IP address, Visited Page, or Page Path. 4️⃣ Data Requests- Track all user data access, deletion, or modification requests submitted through your store’s compliance page. 🔎 Search requests by Email or IP address. ✨ Perfect for fulfilling user rights under privacy regulations like GDPR and CCPA. ✅Step 3: How to Reset Consent 5️⃣ You can reset consents after applying new compliance rules or policy changes. - To do this: - Click on Manage inside the Consent Logs tab. - A pop-up will appear showing this message: "The consent banner will be shown again to visitors whose consent has been reset. The consent status and tracking script functions will revert to default for those visitors." - Under Reset Type, choose one of the following options: - Reset all visitors' consent🔄 – Resets everything for all users. - Reset analytics type📉 – Only resets consent for visitors who rejected analytics cookies. - Reset marketing type🎯– Only resets consent for visitors who rejected marketing cookies. - Reset functional type⚙️– Only resets consent for visitors who rejected functional cookies. 6️⃣ Click Reset Consent to confirm. 💡 That’s it! Your consent logs are now fully managed and up-to-date. 🙌

Last updated on Oct 31, 2025

How to translate the text in Hoppy Cookie?

Learn how to show your cookie banner in multiple languages. ✅ Step 1: Open the Hoppy Cookie app 1️⃣ Go to your Shopify Admin, click on Apps → Hoppy Cookie 2️⃣ This opens the Hoppy Cookie dashboard. ✅ Step 2: Access the Translation Section. 3️⃣ In the left-side menu inside Hoppy Cookie, look for the heading Hoppy Cookie. 4️⃣ Under this heading, click on Translation. ✅ Step 3: Add a New Language 5️⃣ In the Translation section, you'll see an option for Default Banner Language. - Click on the dropdown menu. - Select the language you want to add (for example: Hindi, French, Spanish, German, etc.). 🗺️ - After selecting, click the Add Selected Language button. ➕ 💬 Note: You can add multiple languages by repeating this process for each new language. 6️⃣ Set Language Detection Preference. - Locate Detect Language settings. - You will see two options: - 🌐 Browser's Language – Automatically shows the banner based on the visitor's browser settings. - 🏬 Store Language – Shows the banner based on the language settings of your Shopify store. 7️⃣ Manage Added Languages - After adding languages, you will see a list of all the added languages. - Each language will show its status as Active (✅), or you can deactivate/delete them anytime. ✅ Step 4: Edit the Language Texts 8️⃣ In the language list, under the Actions column for each language, you'll see a three-dot menu. - Click the three dots to open these options: - Edit✏️ – Add or update translation text. - Deactivate🚫 – Temporarily disable the language (banner will not display in that language). - Delete🗑️– Completely remove the language from your banner setup. ➡️ Click Edit to proceed. - When you click Edit, a pop-up will appear asking you to confirm changes. - Click Save Changes to move to the translation editor page. - A page will open where you need to manually add the translation text. ✅ Step 5: Fill in the Translation Fields 9️⃣ Now, enter translations for all the following fields(as shown in the image below): ✅ Step 6: Save and Apply the Translation 🔟 After entering all the translations, click the Save button. - Your translations will now be live! Visitors whose browser/store language matches will automatically see the cookie banner in their own language! 🎉 💬 That's It! Your Hoppy Cookie banner is now multilingual, offering a seamless and legally compliant experience to your global customers.

Last updated on Oct 31, 2025

The Cookie Banner is not showing on my store [Fixed]

Troubleshoot and resolve the issue of the Cookie Banner not showing on your store. ✅ Step 1: Ensure Your Cookie banner is created and published 1️⃣ Go to Shopify Admin → Apps → Hoppy Cookie app. 2️⃣ Check if you have created the Cookie Banner and ensure it is set to Published. ✅ Step 2: Enable App Embed in Theme Editor 3️⃣ For the Cookie banner to appear on your store, you must enable the App Embed feature in the Shopify Theme Editor. 🔹 How to Enable App Embed: 1. Go to Shopify Admin → Online Store → Themes. 2. Click Customize on your active theme. 3. In the left menu, click on App Embeds (⚙️ settings icon at the bottom). 4. Find the Cookie banner and toggle it ON. 5. Click Save in the top right corner. 💡 Tip: If the toggle was already ON, try turning it OFF and back ON to refresh the settings. ✅ Step 3: Hard Refresh Your Page 4️⃣ If all else looks good, try to hard refresh the page. - Windows: Press Ctrl + Shift + R - Mac: Press Cmd + Shift + R ✅ Step 4: Check for Theme Styling Conflicts 5️⃣ Your Shopify theme's custom CSS might be overriding the Cookie banner. To check: - Open the Hoppy Cookie app🍪, go to the General tab, change the background or text color, then save and refresh your store. If the issue persists, contact your theme developer or tech team to resolve CSS conflicts. ✅ Step 5: Still Not Visible? Contact Support! 6️⃣ If you’ve tried all the above steps and the Cookie Banner is still not showing, reach out to Support for further assistance. - Hoppy Cookie → Help & Support → Contact Support, or you can simply click the message box in the bottom right corner to contact support. Provide screenshots & details for faster help. By following these steps, your Hoppy cookie should be up and running in no time! 🚀

Last updated on Nov 01, 2025