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How to set up an Email Popup?

Learn how to create and customize an Email Popup. ✅ Step 1: Install & Open the App 1️⃣ From your Shopify Admin, go to: ➡️ Apps → Hoppy Popups 2️⃣ Create a New Email Popup Click “Create New Popup” to begin. Choose Display Type- - Bar- Appears as a slim strip at the top or bottom of your website. - Popup- Appears as a pop-up box in the center of the screen. Instructions to add Popup as your display type📝 ✅ Step 2: Configure the Content Tab 3️⃣ In the Content tab, you’ll see several fields to customize your popup: - Popup Name 🏷️: Internal name for your popup - Title 📰: e.g., Subscribe & Get 20% Off! - Email Field Placeholder 💬: e.g., Enter your email address - Button Text 🔘: e.g., Get Offer, Subscribe Now - Show Coupon Code 🎟️: Select Yes or No - If Yes, enter your Coupon Code - Message for Returning Customers and 🔁: e.g., Welcome back! - Description for returning customers: e.g., Use the code below to get a 50% off on your next purchase: - Message for New Customers 🆕: e.g., Happy to see you! - Description for new customers: e.g. Use the code below to get a 60% off on your next purchase: - Add Opt-in at Checkout ✅: Choose Yes or No - Show Close Icon ❌: Check to allow users to dismiss the popup. ✅ Step 3: Set Trigger Options 4️⃣In the Content tab, configure: - Trigger Type: - Time (e.g., show after 5 seconds) - Scroll (e.g., show after user scrolls 30%) - Exit Intent (shows when the user moves the cursor to close the page) - Show Popup Timing: - Choose when the popup should appear (e.g., immediately, after 5 seconds, etc.) - Choose Display Frequency: - Once Every Visit: Shows once per visit - Limit Frequency: If closed, it will reappear on the next visit Add Image (Optional): You can upload an image to the popup to make it visually appealing, great for showcasing a product or promotion banner. Configure Countdown (Optional): Enable the Countdown Timer to create a sense of urgency for limited-time deals. - Choose the duration (e.g., 15 minutes) - Customize the timer’s appearance to match your brand ✅ Step 3: Customize the Design 5️⃣ In the Design tab, you can personalize your popup to match your store branding: - Select a Template: Choose from the available templates for different popup designs. - Visibility Settings: Choose where the popup shows (e.g., desktop only, mobile only, both) - Customize popup appearance: - Customize Image Settings - Image Layout: Decide where the image should appear- left, right, top, or Background - Scale & Size: Adjust the image size to fit nicely within the popup layout. - Customize Typography: Change font style, size, and colour - Customize Countdown Appearance (If enabled) - Change the countdown timer layout and font style. - Customize color, size, and alignment to match the popup. - Customize Button and Coupon Appearance ✅ Step 4: Set Placement 6️⃣In the Placement tab, control where the popup appears on your store: - Pages to Show On: Select one or more of the following: - Every Page: Show everywhere - Home Page Only: Show only on the homepage - All Product Pages - Specific Product Pages: Select individual products - All Collection Pages - Specific Collection Pages: Select specific collections ✅ Step 5: Save and Publish 7️⃣Click Save & Publish to make your email popup live on your store! 🚀 🎉 That’s It! You’ve successfully created and launched an Email Popup using the Hoppy Popups App! 🚀

Last updated on Nov 03, 2025

How to set up an Email Bar?

Learn how to create and customize an Email Bar. ✅ Step 1: Install & Open the App 1️⃣ From your Shopify Admin, go to: ➡️ Apps → Hoppy Popups 2️⃣ Create a New Email Popup Click “Create New Popup” to begin. Choose Display Type- - Bar- Appears as a slim strip at the top or bottom of your website. - Popup- Appears as a pop-up box in the center of the screen. Instructions to add Bar as your display type📝 ✅ Step 2: Configure the Content Tab 3️⃣ Here, you’ll define what your email bar says and how it interacts with your customers: ✏️ Email Popup Content Fields - Name Your Email bar 🏷️ This is for internal reference only. Give your bar a name so you can identify it later (e.g., “Homepage Promo Bar” or “Black Friday Signup”). - Title 🧲 This is the main message that appears on the bar. It should grab attention and highlight the value. ✨ Example: “Enjoy 20% off all products when you sign up!” - Email Field Placeholder 💬 The placeholder text inside the email input box helps guide the user. ​Example: “Enter your email address here” or “Type your email to unlock the deal!” - Button Text 🛒 The text on the submission button. Use action-oriented text to encourage engagement. ​Example: “Subscribe Now”, “Shop Now”, “Get Discount” 🏷️ Additional Content Options - Show Coupon Code 🎟️ Use the dropdown to select Yes or No. If yes, a field appears for you to enter the actual coupon code that customers will receive after subscribing. - Returning Customer Message 🔁 A friendly message for returning visitors who have already signed up. ​Example: “Welcome back! You’re already on our list.” - New Customer Message 🆕 The message is shown to new subscribers after submitting their email. ​Example: “Welcome to our store! Check your inbox for your discount.” - Add Opt-in at Checkout 🛍️ Select Yes if you'd like to add an email opt-in checkbox at the Shopify checkout page to collect more emails. - Close Icon ❌ Check this box to allow users to close the bar manually. If left unchecked, the bar will stay visible until action is taken. ✅ Step 3: Customize the Design Tab 4️⃣ Match the email bar to your store’s branding: - Template Selection 🖼️ Choose from available templates for different bar styles and layouts. - Visibility Settings 👁️ Choose whether to show the bar on mobile, desktop, or both. - Customize Fonts and Colors 🎨 Adjust: - Font family - Font size - Font color - Button color - Background color ✅ Make sure it blends nicely with your site for a seamless experience. ✅ Step 4: Control Where and When It Appears in the Placement Tab 5️⃣Target the right users at the right time: - Time on Site Targeting ⏱️ Set how many seconds a visitor must be on the site before the bar appears. - Display Position 📌 Choose where the bar appears on the screen from the dropdown. - Choose Where to Display the Bar 🗺️ Decide which pages will display the bar: - Every Page 🌍 ➤ The bar will be visible on all pages across your entire store — homepage, product pages, collections, etc. 💡 Best for maximum visibility and general campaigns. ​ - Home Page Only 🏠 ➤ The bar will only appear on your main homepage. 💡 Great for welcoming new visitors or promoting sitewide deals. ​ - All Product Pages 🛒 ➤ The bar will show up on every product page in your store. 💡 Perfect for promoting product-specific discounts or collecting interest in particular items. ​ - All Products in Specific Collections 📦 → Then select collections ➤ The bar will only appear on products that belong to specific collections you select. 💡 Useful if you want to offer collection-based promotions (e.g., “Spring Sale Collection”). ​ - Specific Product Pages 🔍 → Then select products ➤ Display the bar only on selected product pages. 💡 Ideal for promoting limited-time deals on select items. ​ - All Collection Pages 🗂️ ➤ The bar will show on all pages that list product collections. 💡 Good for highlighting sales when users are browsing groups of products. ​ - Specific Collection Pages 🎯 → Then select collections ➤ Only shows on chosen collection pages. 💡 Use this when promoting collection-based discounts or capturing niche interests. This allows you to target specific audiences with personalized offers. ✅ Step 5: Save & Publish 6️⃣Once you’ve configured all your content, design, and placement settings. Click Save and publish it. 7️⃣Your Email Bar will now be live on your store and ready to collect emails from visitors. ✅ Step 6: Additional Features in Hoppy Popups 🔹 In the left side panel, you'll find additional options under the 'Hoppy Popups' heading: Emails Collected and Integrations. Emails Collected 📩 - View a list of all the emails gathered through your Email popup. - Track who subscribed and when. - Export email data for use in other platforms. Perfect for keeping tabs on your growing email list! Integrations 🌐 - Easily connect your collected emails to tools like Mailchimp, Klaviyo, or webhooks. - Set up automatic syncing. - Save time on manual exports. Your email list flows directly into your favorite marketing tools! 🎉 That’s It! You’ve successfully created and launched an Email Bar using the Hoppy Popups App! 🚀

Last updated on Nov 03, 2025

How do I translate the text in the Email Popup?

Learn how to show your text in the Email Popup in multiple languages. ✅ Step 1: Open the Hoppy Popup app 1️⃣ Go to Shopify Admin → Apps → Hoppy Popup app. 2️⃣ Navigate to the Content tab and scroll down to locate the Translation option. ✅ Step 2: Add the Translations 3️⃣ Click on 'Add Translation' to expand the translation fields. 4️⃣ Enter Translations for Email Popup. - Select Language 🌎 – Choose the language from the dropdown. - Title Translation 🏷️ – Enter the translated version of the Email Popup Title. - Message for Returning Customers🖋️ – Enter the translated text for the Message. - Message for New Customers 💬 – Enter the translated text for the Message. - Button Text✍️**-** Enter the translated version of the Email Popup Button Text. ✅ Step 3: Save & Apply Changes 5️⃣ Click Save to apply the translations. ✅ Step 1: Open the Hoppy Popup app 1️⃣ Go to Shopify Admin → Apps → Hoppy Popup app. 2️⃣ Navigate to the Content tab and scroll down to locate the Translation option. ✅ Step 2: Add the Translations 3️⃣ Click on 'Add Translation' to expand the translation fields. 4️⃣ Enter Translations for Email Popup. - Select Language 🌎 – Choose the language from the dropdown. - Title Translation 🏷️ – Enter the translated version of the Email Popup Title. - Message for Returning Customers🖋️ – Enter the translated text for the Message. - Message for New Customers 💬 – Enter the translated text for the Message. - Button Text✍️**-** Enter the translated version of the Email Popup Button Text. ✅ Step 3: Save & Apply Changes 5️⃣ Click Save to apply the translations. 🎉 That’s it! Your Email Popup is now multilingual! 🚀

Last updated on Nov 03, 2025

How to send data from the Email Popup via Webhooks?

Learn how to use webhooks to send subscriber data automatically every time someone signs up! ✅ Step 1: Open the Hoppy Popups App 1️⃣ Log in to your Shopify Admin Dashboard. 2️⃣ Navigate to Apps from the left-hand menu. Click on Hoppy Popups to open the app. ✅ Step 2: Access Webhook Integrations 3️⃣ Once you're inside the app, look at the left sidebar under the “Hoppy Popups” section. You’ll see two options: - Emails Collected 📩 - Integrations 🌐 👉 Click on “Integrations”. ✅ Step 3: Add Your Webhook URL 4️⃣ Under the Integrations tab, look for the Webhook section. 5️⃣ Paste your Webhook URL and connect it — this is the endpoint where the data should be sent. 💡 Make sure your webhook URL is active and configured to accept POST requests with JSON format data. ✅ Step 4: Test Your Webhook (Optional but Recommended) 6️⃣ Use tools like Webhook.site or RequestBin to test if the data is being received correctly. 7️⃣ Subscribe via your email bar and verify that the data appears at the configured webhook endpoint. 🔍 This helps ensure the integration is working before going live. ✅Step 5: Save Changes 8️⃣ Once you've added your webhook, click Save to apply the settings. 9️⃣ Now, every time a customer subscribes through your Email Popup, their data (like email, name, etc.) will be sent to your configured webhook URL in real time! **🎉 That’s It! Webhook set up! Subscriber data now flows straight to your system.**🚀

Last updated on Nov 03, 2025

How to send Data from the Email Popup to Mailchimp?

Learn to connect Email Popups with Mailchimp. Step 1: Open the Hoppy Popups App 1️⃣ Log in to your Shopify Admin Dashboard. 2️⃣ Navigate to Apps from the left-hand menu. Click on Hoppy Popups to open the app. ✅ Step 2: Access the Mailchimp Integration Settings 3️⃣ In the left-hand panel of the app, under the “Hoppy Popups” section, click on Integrations. 4️⃣ Connect Your Mailchimp Account - In the Integrations tab, find the Mailchimp section. - Enter your email address and API Key, and click “Connect ”. (How to find api keys for Mailchimp click here) - A pop-up will appear asking you to log in to your Mailchimp account (If no popup appears and the connection is successful, it will display 'Connected'.). - After logging in, authorize the connection by clicking “Allow”. 🔐 This securely links the Email Popups app with your Mailchimp account. ✅ Step 3: Select Your Audience/List 5️⃣ Once connected: - Choose the Mailchimp Audience (List) where you'd like to send subscriber emails. - Confirm your selection by clicking Save or Apply. All new email signups through your Email Popup will now be automatically sent to this Mailchimp list. ✅ Step 4: Optional: Test the Integration 6️⃣ To confirm everything is working: - Subscribe using your Email Popup. - Log in to Mailchimp and check if the email appears in your Audience > All contacts. 🧠 This ensures that your integration is active and data is flowing correctly. 🎉 **Done! Your email popup is now synced with Mailchimp — new signups flow in automatically!**🚀

Last updated on Nov 03, 2025

How to send data from the Email Popups to Klaviyo?

Learn how to use Klaviyo to send subscriber data automatically every time someone signs up ✅ Step 1: Open the Hoppy Popups App 1️⃣ Log in to your Shopify Admin Dashboard. 2️⃣ Navigate to Apps from the left-hand menu. Click on Hoppy Popups to open the app. ✅ Step 2: Open the Integration Panel 3️⃣ In the left sidebar of the app, under Hoppy Popups, click on Integrations. This is where you’ll manage external integrations like Klaviyo. 4️⃣ Connect to Klaviyo - Under the Integrations tab, find the Klaviyo section. - Click on “Connect Klaviyo”. - A pop-up will appear prompting you to enter your Klaviyo Public API Key. 📌 Where to find your Klaviyo API Key: - Go to your Klaviyo account. - Click on your profile (top right) → Account. - Go to Settings → API Keys. - Copy your Public API Key. Paste the key into the field in the given field and click Connect. ✅ Step 3: Select Klaviyo List 5️⃣ After connecting your account: - Choose the Klaviyo List you want to send new emails to. - Click Save or Apply to complete the connection. Now, every email collected from your email popup will automatically be added to your selected Klaviyo list. ✅ Step 4: Optional: Test the Integration 6️⃣ To ensure it's working: - Go to your store and submit your email on the Email Popup. - Log in to Klaviyo → Lists & Segments → Open your connected list. - Check if the new email appears. 🔍 This helps confirm that everything is set up properly. 🎉 That’s It! Your Email Popups is now connected to Klaviyo, and every new signup flows directly into your mailing list automatically!

Last updated on Nov 03, 2025

Email Popups is not showing on my store [Fixed]

Troubleshoot and resolve the issue of the Email Popups not showing on your store. ✅ Step 1: Ensure Your Email Popups are Created and Published 1️⃣ Go to Shopify Admin → Apps → Hoppy Popups app. 2️⃣ Check if you have created the Email Popups and ensure it is set to Published. ✅ Step 2: Enable App Embed in Theme Editor 3️⃣ For the Email Popups to appear on your store, you must enable the App Embed feature in the Shopify Theme Editor. 🔹 How to Enable App Embed: 1. Go to Shopify Admin → Online Store → Themes. 2. Click Customize on your active theme. 3. In the left menu, click on App Embeds (⚙️ settings icon at the bottom). 4. Find Email Popups and toggle it ON. 5. Click Save in the top right corner. 💡 Tip: If the toggle was already ON, try turning it OFF and back ON to refresh the settings. ✅ Step 3: Using a Custom Theme? 4️⃣ If you are using a custom theme, you will need to add Email Popups as a Block or Code. To manually add it: - Open your Theme Editor (Online Store → Themes → Customize) and navigate to the Sections or Blocks panel. - Look for an option to Add Section or Add Block, select the Hoppy Popups app, position it where you want it to appear, and click Save. ✅ Step 4: Check Geolocation Settings 5️⃣ Ensure the geolocation settings are not restricting the bar from appearing in your country. To check: - Open the Email Popups app and navigate to the Placement tab. - Scroll down to the Geolocation Targeting settings and ensure your country is included in the list of allowed locations. ✅ Step 5: Check Scheduling Settings 6️⃣ Make sure to check if the Email Popups is scheduled for a future date instead of being live immediately. To Check: - Open the Email Popups app and navigate to the Content tab. - Scroll down to locate the Scheduling option. Check the Start Date and End Date settings. - If the Start Date is set to a future time, change it to Right Now to display immediately. If the End Date has expired, update it or remove the restriction. - Click Save. ✅ Step 6: Check the “Allowed UTM Sources” Section 8️⃣ The Email Popups will only show when the visitor comes from a selected source, like Facebook, Instagram, Twitter, Google, or others via a UTM-tagged link. - Open the Email Popups app and click on the "Placement" tab. - Scroll to the section titled "Allowed UTM Sources". - Based on the checkmarks next to the platforms (e.g., ✅ Facebook, ✅ Instagram) in the 'Allowed UTM Sources' section, when a visitor lands on your store from one of those platforms, the Email Popups Bar will appear. ✅ Step 7: Email Popups Not Visible in Cart and Product Page? - Verify Badge Placement: Ensure that the Email Popups is correctly placed within your product page template, such as in the product-template.liquid file.​ - Check App Integration: If using a third-party app, confirm it's properly integrated and configured to show Email Popups on product pages.​ - Test on Different Products: Sometimes, badges may be configured to display only on specific products. Test the Email Popups visibility on various product pages.​ ✅ Step 8: Hard Refresh Your Page 9️⃣ If all else looks good, try to hard refresh the page. - Windows: Press Ctrl + Shift + R - Mac: Press Cmd + Shift + R ✅ Step 9: Check for Theme Styling Conflicts 🔟 Your Shopify theme's custom CSS might be overriding the Email Popups. To check: - Open the Hoppy Popups app, go to the Design tab, change the background or text color, then save and refresh your store. - If the issue persists, contact your theme developer or tech team to resolve CSS conflicts. ✅ Step 10: Still Not Visible? Contact Support! 🔵 If you’ve tried all the above steps and the Email Popups is still not showing, reach out to Support for further assistance. - Email Popups → Help & Support → Contact Support, or you can simply click the message box in the bottom right corner to contact support. - Provide screenshots & details for faster help. By following these steps, your Email Popups should be up and running in no time! 🚀

Last updated on Nov 03, 2025

How to add custom CSS styles for Email Popups?

Learn how to add your own custom CSS to Email Popups. ✅ Step 1: Open the Email Popups. 1️⃣ Go to Shopify Admin → Apps → Hoppy Popups app. 2️⃣ Navigate to the Design tab and scroll down to locate the Custom CSS box. ✅ Step 2: To Create the Boilerplate (Base Structure) 3️⃣ Start by targeting the Shopify Email Popups with the following selector: .futureblink-email-popups { /* This is the main email popups */ } ✅ Step 3: To Add Background Styling 4️⃣ Set a background color for the Email Popups: .futureblink-email-popups { background: Purple; } - You can replace Purple with any color based on user preferences. ✅ Step 4: To Customize Font, Size & Text Color 5️⃣ To ensure the text looks clean and readable, apply the following styles: .futureblink-email-popups .title { color: white; font-size: 16px; font-family: 'Arial', sans-serif; font-weight: bold; text-align: center; } - Modify the color, font-size, and font-family values to match your brand. - For paragraph text inside the Email Popups.: .futureblink-email-popups p { color: whitesmoke; } - For links inside the Email Popups.: .futureblink-email-popups a { color: Yellow; text-decoration: none; } ✅ Step 5: To Style the Call-to-Action (CTA) Button 6️⃣ If the Email Popups include a CTA button, style it properly: .futureblink-email-popups .cta-button { background: green; color: yellow; font-size: 14px; font-weight: bold; border: none; padding: 8px 15px; border-radius: 4px; cursor: pointer; display: inline-block; } ✅ Step 6: To Style the Close Button 7️⃣ If the Email Popups has a close button, apply the following style: .futureblink-email-popups .close-btn { color: yellow; cursor: pointer; } ✅ Step 7: To Style Navigation Arrows 8️⃣ If the Email Popups has navigation arrows, use these styles: .futureblink-email-popups .arrow { color: orange; } .futureblink-email-popups .button-prev { background: white; } .futureblink-email-popups .button-next { background: black; } ✅ Step 8: To Apply Complete Custom CSS .futureblink-email-popups { background: linear-gradient(green,aqua); } .futureblink-email-popups .title { color: white; background: transparent; } .futureblink-email-popups .subheading{ color: white; background: transparent; } .futureblink-email-popups .cta-button{ background: black; color: white; } .futureblink-email-popups .close-btn{ color: black; } .futureblink-email-popups .arrow{ color: white; } .futureblink-email-popups .button-prev{ background: black; } .futureblink-email-popups .button-next{ background :black; } ✅ Step 9: Save & Publish 9️⃣ Click Apply and then Save to confirm your changes. 🔟 Refresh your store to check how it looks! 🎉 That’s it! Your Email Popups now have a custom style to match your brand!

Last updated on Nov 03, 2025

How do I set the Placement/Custom Position for the Email popups?

Learn to set a custom position for your Email popups. You can use Custom Position to place the Email popup anywhere on your site manually. ✅ Step 1: Open the Hoppy popup app. 1️⃣ Go to Shopify Admin → Apps → Hoppy Popups app. 2️⃣ In the Placement tab, you will see multiple placement options for your Email popup : - Top bar pushes down the rest of the page - Top bar pushes down (always visible while scrolling) - Top bar overlaps the top of the page - Top bar overlaps the top (always visible while scrolling) - Bottom bar overlaps bottom (always visible while scrolling) - Manual Placement – Place the bar anywhere on your online store ✅ Step 2: Placement of the Email Popups. 3️⃣ Choose Manual Placement from the dropdown to manually place the Email Popups anywhere on your website. This will unlock two options: 🔹 Option 1: Using App Block (Recommended for Beginners) This method uses the Collection ID to place the Email Popups. 📌 Steps to Add Email Popups Using App Block: - First, copy the Collection ID📋 , then click 'Save' to activate the App Block. - Go to Shopify Admin → Online Store → Themes. - Click on Customize to open the Theme Editor. - Navigate to the page and the section where you want to add the Email Popups. Click on Add Section → Scroll to Apps → Select Email Popups. - Paste your Email Popups in the right-hand settings panel. 🔹 Option 2: Using Custom Liquid (Advanced) This method requires adding a code snippet to your theme using Custom Liquid. 📌 Steps to Add Email Popups bar Using Custom Liquid: - First, copy the Code snippet, then click 'Save' to activate the App Block. - Go to Shopify Admin → Online Store → Themes. - Click on Customize to open the Theme Editor. - Navigate to the page and section where you want to add the Email Popups. Click on Add Section → Search for Custom Liquid → Click on it. - Paste your Email Popups Code Snippet into the Custom Liquid editor. ✅ Step 3: Save and Test Your Placement 4️⃣ Click Save in Shopify's Theme Editor. 5️⃣ Visit your store and check if the email popup appears in the correct position. 6️⃣ If the Email Popups is not visible, try: - Clearing your browser cache. - Checking if Custom Positioning is enabled in the Email Popups app. - Refreshing your store page. 🔥 Great job! Your Email Popups is now positioned just the way you want! 🚀

Last updated on Nov 03, 2025

How to track the performance of email popups?

Follow these steps to view and analyze how your email popups are performing: 1️⃣ Open the app - Log in to Shopify → Apps → Hoppy email popups and open the app. 🔓 2️⃣ Go to Analytics - Scroll down the app's Dashboard and the Analytics section (titled Analytics)📉 3️⃣ Check email popups counts & status - Published ➜ number of email popups currently live on your store. ✅ - Not published ➜ number of saved/drafted email popups not live. 📝 - Theme embedded (stats ON/OFF) ➜ shows whether the app’s status is active in your theme. - If OFF, the email popups may not be visible or tracked on the storefront - turn it on in your theme settings. ⚠️ 4️⃣ Read the chart metrics The analytics chart shows these key metrics: - Views 👀 ➜ how many times the email popups were seen. - CTA Button Clicks 🖱️ ➜ clicks on popups's call-to-action button. - Closed ❌ ➜ how many visitors closed/dismissed the popup. - Coupon Copied 🎟️➜ how many times a coupon code was copied from the popup. 5️⃣ Filter by email popup name or all email popups - Use the dropdown above the chart to show data for a specific popup or all email popups. - Useful when you want the performance of a single campaign vs. the overall performance. 🔎 6️⃣ Choose a date range - Right above the chart, select the time window: Day / Month / Last 7 days / Last 30 days / Custom date range. 📅 - This lets you compare performance over time or see results from a specific push. ​

Last updated on Nov 04, 2025