Sometimes one condition isn’t enough. Maybe you want free delivery — but only for orders over ₹500, under 10 kg, placed on weekdays, before 6 PM. 🤹

The Multi Condition Rates rule combines cart value, weight, delivery speed, time window, days of the week, and product SKUs into a single rate that applies only when everything matches.

📋 Before You Begin

• ✅ You’ve created a delivery zone — see How to Setup Delivery Rates and Zones?
• ✅ You’ve picked your Weight format in the General card on the Rates page
• ✅ You know exactly which combination of conditions your rate needs

ℹ️ Multi condition rules live in their own Multi Condition Rates section at the bottom of the zone form.

⚙️ Step 1 — Open the Multi Condition Popup

→ Go to Rates → Edit your zone → scroll to Multi Condition Rates → click Add Multi Condition Rates.

Start with the shared fields:

• Delivery Rate Name → appears on the checkout page along with the charges
• Delivery Rate Description → appears on the checkout page along with the name
• Delivery Rate → the amount to charge (set 0 for free delivery)

🛒 Step 2 — Set Cart Requirements

Define the order value and weight the cart must fall within:

• Minimum Order Value / Maximum Order Value → the order total range
• Minimum Order Weight / Maximum Order Weight → the total order weight range

⚠️ All four fields are required — use very high maximums if there’s no upper limit.

🚚 Step 3 — Set the Delivery Speed

Pick a radio option:

• Same day Delivery → delivery happens the same day
• Custom → reveals the Delivery Days Range fields:
• • From → earliest delivery time in days (e.g. 1)
  • To → latest delivery time in days (e.g. 5)

Example

From: 2 / To: 4 → shown as a 2–4 day delivery option.

⏰ Step 4 — Set the Delivery Time

Choose the time window with hourly dropdowns:

• Delivery Starts At → options from 9:00 AM to 9:00 PM
• Delivery Ends At → options from 10:00 AM to 9:00 PM

⚠️ Both fields are required.

📆 Step 5 — Pick the Days of Week

Tick the days this rate is available:

• Monday through Sunday — any combination

⚠️ At least one day must be selected — you’ll see the error “At least one delivery day must be selected” if you skip this.

🏷️ Step 6 — Set Product Requirements

Narrow the rate to specific products:

• SKU → enter SKUs separated by commas (e.g. 1234, 6789). To include a whole series, use partial match: add an asterisk after the starting characters → FRAG-* covers every SKU starting with FRAG-
• SKU Condition → how SKUs are matched:
• • ANY product must satisfy this condition → at least one cart item matches
  • ALL products must satisfy this condition → every cart item matches
  • Partial Match → match SKUs that start with your entry (use with the * asterisk series)
• Apply on multiple SKUs → tick this when the rule should work across several SKUs at once

→ Click Add, then Add Zone / Update Zone, then Save in the save bar.

⚠️ Important — All Conditions Must Match

A multi condition rate applies only when every configured condition is true at once:

• ✅ Order value within range
• ✅ Order weight within range
• ✅ Current time within the delivery window
• ✅ Today is one of the selected days
• ✅ Cart SKUs satisfy the SKU condition

If even one condition fails, the rate won’t show. Keep ranges generous while testing 💡

ℹ️ Multi condition rules are checked last in a zone — after price, weight, product, time, and day rules.

🎉 Final Result

Once saved:

✅ One rate covers your exact combination of value, weight, speed, time, days, and products
✅ Customers only see it when they genuinely qualify
✅ Complex delivery pricing stays manageable in a single rule

Your multi-condition delivery rates are live 🚀

Updated on: 20/08/2026